TrucksideHQ answers your business calls when you can't, for anyone who works away from the office: pest control, landscaping, real estate, home services and more. It picks up in two rings, books the appointment on your calendar and texts you the details, so you can keep working.
Most callers who reach voicemail don't leave a message. They hang up and call the next company on Google. By the time you see the missed call, that job is on someone else's schedule.
You didn't get into the trade to sit by a phone. You got into it to fix things. TrucksideHQ answers so you don't have to choose.
On a roof
The phone's ringing in your pocket and you can't stop mid-seam.
Under a sink
A new customer is calling about a leak of their own.
Up a ladder
Three calls stack up while you mount a mini-split.
Utility room
The call goes to voicemail. The caller goes to Google.
You keep your number and your phone setup. TrucksideHQ only steps in when your office doesn't answer, or after hours.
Your office is closed and you're at dinner. Instead of ringing out to voicemail, the call rolls to TrucksideHQ, which picks up in two rings.
It answers in your company's name and asks the questions you'd ask. It knows a no-heat call with kids at home is urgent, and it books routine work into your open slots.
Name, address, problem and the booked time land on your phone. Real emergencies page your on-call tech straight away. Callers who hang up get a text back within a minute.
Martinez Heating & Air, the company on that phone, is a sample business we set up so you can hear TrucksideHQ before you sign up. The line is live around the clock. Call it and play one of your own customers: the receptionist answers just like it would for your shop.
The greeting tells you it's a demo. Nothing is really booked and nobody gets paged, so try anything you like.
My furnace quit and I've got kids at home.Hear it spot an urgent call and page the on-call tech.
I need an AC tune-up next week.It offers open times, books one and reads the details back.
Can I talk to a real person?It explains how it would transfer you to the owner, then takes a callback message.
How much is a new system?It sticks to the prices it's given and books a free estimate instead of guessing.
Give it any city: the sample company serves wherever you are. For your shop, it uses your services, prices, hours and rules. Now see what missed calls cost you
Move the sliders to match your shop. The numbers update as you go.
Estimates from the numbers you entered, not a guarantee. The free audit uses your real call log.
Electrical
HVAC
You've spent years learning your trade. We don't try to change how you work. We set TrucksideHQ up to answer the way you'd answer, then get out of the way.
You can't pick up in the middle of a showing, a closing or a Sunday open house, and a buyer who reaches voicemail often calls the next agent. TrucksideHQ answers in your name, finds out what they need and sends you the details, so you call back ready.
No setup fee and no contract. If it isn't paying for itself, you can stop any month.
We set up your call answering, test it with you and switch it on for real calls. If you keep going, the $99 comes off your first month.
For businesses that want missed and after-hours calls covered.
For businesses that also lose money on unsold quotes and thin reviews.
For businesses running several locations, crews or phone lines.
You send your phone carrier login, service area, hours, emergency rules, service-call fee and your 10 most common caller questions.
We build the call script, call forwarding, text-back and calendar booking. Then we run 10 test calls and go live.
We tune it. We read every call and fix anything it got wrong. You keep running jobs.
You see every call logged, the jobs booked, and a one-page report of missed calls before and after.
Many would. They'd also rather get a quick answer than a voicemail box, which is what most of them get today. TrucksideHQ isn't a live person, but it picks up in two rings and books the job. Anything unusual goes to your team.
Let's check. Pull last month's call log and count missed, after-hours and hung-up calls. That's exactly what the free audit does. If you're missing fewer than 10% of calls, we'll tell you that you don't need us.
You need about two hours in the first week, mostly answering questions about how you run calls today. We handle forwarding, scripts, testing and tuning.
Your team doesn't need to learn anything. TrucksideHQ works in the background and the results show up as booked jobs and text summaries. Nobody has to log in to anything.
Run your numbers in the calculator above. For most businesses, one recovered job a month covers it. Start with the $99 pilot and judge it on your own calls.There's no contract, so if it isn't paying for itself you can stop any month.
If you keep going, you move to Starter or Pro and the $99 comes off your first month. If you don't, we switch your calls back and you owe nothing more.
Yes. The greeting says the caller has reached an automated assistant for your company and that the call may be recorded. Being upfront keeps your business on the right side of call-recording laws, and callers care more about getting booked than who picks up.
It stays yours. We use caller details only to answer and book calls for your business, we never sell them, and we delete recordings after 12 months or sooner if you ask. Our Privacy Policy has the details.
Tell us about your shop and the plan you're looking at. We'll email you back to set up a 15-minute call, go through your call log with you, put a dollar figure on what was missed, and tell you plainly whether this is worth doing for your shop.
Prefer email? [email protected]
We'll reply by email to set up your missed-call audit. Check your spam folder if you haven't heard from us within a day.
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